Managing perceived work overload

Aug 6

What does it mean when people on teams express they're overloaded? It means it's time to explore and inquire more. Here are some of the maybe's:

They're not asking for or offering help enough
They don't know there's a more efficient way to do things
They spend more time trying to get what they need than doing what they need to do
They do a lot of rework because of less than useful requirements
They don't spend time together experimenting with ways to accelerate work
They work in a low-trust and low-freedom culture that slows things down

The more we know about actionable contributors to overload, the more we can manage it intelligently.

The alternative to role playing